1-M Filipinos join booming PHL outsourcing sector

MANILA (AFP) – The Philippines’ booming outsourcing industry now employs a million people after growing almost tenfold in just over a decade, the industry association said Wednesday. Widely considered as second only to India, Philippine outsourcing is expected to earn $18 billion...

Strong currency hurts PHL call centers

MANILA, Dec 26, 2012 (AFP) – The peso’s rise is hitting call centers in the Philippines, handicapping the global leader in the lucrative business as it combats a challenge from top rival India, industry officials said Wednesday. Forty percent of the members of the Business...