By Wilnard Bacelonia

EFFICIENT SERVICE DELIVERY. Vice President and concurrent Department of Education (DepEd) Secretary Sara Z. Duterte (left) and Government Service Insurance System (GSIS) President and General Manager Wick Veloso hold the Memorandum of Agreement they signed on Monday (Sept. 25, 2023). The agreement aims to provide effective service delivery through streamlined procedures to DepEd personnel in all GSIS offices. (PNA photo by Wilnard Bacelonia)

MANILA – Teachers and other personnel of the Department of Education (DepEd) will soon be enjoying an exclusive express lane at the Government Service Insurance System (GSIS) Central Office and its regional branches.

This after Vice President and concurrent Education Secretary Sara Z. Duterte and GSIS President and General Manager Wick Veloso signed a memorandum of agreement (MOA) on Monday.

Aside from the exclusive express lane, the MOA, which will be implemented immediately, directs the addition of a DepEd personnel-specific option to the GSIS hotline; designates special officers that will handle accounts of teachers and other DepEd personnel; and will set a yearly dialogue between the DepEd and GSIS.

“On behalf of all the teachers and of course, the non-teaching personnel of the Department of Education, we are truly happy that we are able to finalize the MOA for the ultimate customer experience for our teaching and non-teaching personnel,” Duterte said during the signing ceremony held at the GSIS head office in Pasay City.

“We cannot overstate the importance of our gathering today especially for government teachers and employees of the Department of Education. This gathering, happening while we are observing the National Teacher’s Month, is the continuing efforts that the Department of Education initiated with the Government Service Insurance System to address the concerns of our employees,” she added.

“DepEd composed more than half of the entire GSIS membership. That is why we are really passionate about pursuing dialogues in coming up solutions to the problems that we see in our school level,” Duterte said.

Veloso said he is looking forward to working with DepEd to enhance the customer experience of teachers.

“Under the leadership of our Secretary (of) Department of Education and Vice President, we are confident that constant interaction with your team will allow us to deliver the promise of a better life not only for the teachers, but also for the rest of the Filipinos,” he said.

GSIS is also planning to put together another program that will provide medical insurance for teachers “over and above” what Philhealth provides, Veloso added. (PNA)